Ponya Care offers responsive, professional crisis support for individuals facing emotional distress, safety concerns, or urgent mental health needs. Our risk assessments are conducted by trained psychiatric providers who listen with empathy and act with care. Whether it’s a sudden emotional shift, suicidal thoughts, or safety concerns, we prioritize privacy, respect, and a non-judgmental space. If necessary, we coordinate with crisis services or higher levels of care to keep you safe while honoring your autonomy. You are never alone, we’re here when it matters most.
When life feels overwhelming, you deserve quick, compassionate support. We’re here to assess risk and respond with care, never judgment.
What You Need to Know
01. What qualifies as a mental health crisis?
A crisis may include suicidal thoughts, emotional overwhelm, or behavior that risks your safety or someone else’s.
02. How does Ponya Care respond to crisis situations?
We provide immediate virtual assessment and guidance, and if needed, connect you with emergency or in-person support.
03. Are crisis appointments available online?
Yes. We offer same-day telehealth support for urgent mental health concerns whenever possible.
04. Will I be hospitalized automatically if I’m in crisis?
Not necessarily. We assess each situation individually and prioritize collaborative, least-restrictive care.
05. Is my information confidential during a crisis?
Yes, except when disclosure is required to ensure safety. We explain your rights and privacy throughout the process.
